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The Certified Pega Business Architect 8.8 certification exam covers topics such as Business Architecture, Designing and Developing a Pega Solution, Application Development, Case Management, Data Modelling, and User Experience. These topics are essential for designing and managing Pega business applications to meet the needs of a business enterprise.

The PEGACPBA88V1 Certification Exam is an important credential for individuals who wish to demonstrate their expertise in Pega Business Architect. Certified Pega Business Architect 8.8 certification validates the candidate’s skills and knowledge in designing and implementing Pega solutions using best practices, industry standards, and Pega methodologies. Certified Pega Business Architect 8.8 certification is recognized by leading organizations and provides a competitive advantage to individuals in the job market.

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Pegasystems Certified Pega Business Architect 8.8 Sample Questions (Q10-Q15):

NEW QUESTION # 10
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
What does the assignment urgency impact the deadline and passed deadline intervals?

A. Urgency value remains at 100, but other service level processing continues.
B. Urgency value continues to increment as configured.
C. The user is notified that the maximum urgency has been reached.
D. Service level processing is halted until the assignment is completed.

Answer: A

Explanation:
When a service level (SLA) adjusts the assignment urgency to 100 upon the goal interval lapsing, the following impacts occur:
Urgency Value Adjustment: The urgency value of the assignment is set to 100, indicating high priority.
Continued SLA Processing: Other SLA processing, such as escalating actions and notifications, continues as configured.
Urgency Cap: The urgency value remains at 100, which is the maximum urgency, but this does not halt other service level processing.
Therefore, setting the urgency to 100 indicates maximum priority but allows for continued SLA actions such as further escalation and notifications.
Reference:
Pega Academy: Service Level Agreements
Pega Documentation: SLA Urgency and Escalation Mechanisms

NEW QUESTION # 11
In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type, size, and age of the animal, ..do you configure the case life cycle to meet this requirement?

A. Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal.
B. Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed.
C. Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal.
D. Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process.

Answer: D

Explanation:
In Pega, conditional processes can be added to a case life cycle to handle specific scenarios, such as when a passenger is traveling with a service animal. By adding an Identify service animal process and applying a condition to determine when this process should run, you can ensure that the required information about the service animal is collected only when needed. This approach keeps the main case flow streamlined while handling special requirements as necessary.

NEW QUESTION # 12
An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages individually?

A. Add an optional process to the case workflow.
B. Add an alternate stage to the case life cycle.
C. Add a set of optional actions to the case workflow.
D. Add a button for each profile page to each assignment.

Answer: C

Explanation:
In Pega, optional actions allow users to perform actions that are not part of the primary process flow but can be performed if needed. This is particularly useful for updating user profile information which may not always be required during the order placement stage. By adding a set of optional actions to the case workflow, customers can update any of the user profile pages individually without disrupting the main flow of the case.

NEW QUESTION # 13
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

A. Repair
B. Review
C. Submission
D. Verification

Answer: A

Explanation:
* Submission: This phase involves the initial contact and filing of the claim, which typically doesn't need to be a separate case as it's an initial action.
Reference:
* Review: This phase involves an adjuster reviewing the claim and assessing damages, which can be handled within the primary case.
* Repair: The repair phase involves interaction with third-party vendors and ongoing communication, making it suitable to be implemented as a child case to track each repair separately.
* Verification: This phase is a closing action performed after repairs, which doesn't typically require a separate case.

NEW QUESTION # 14
A survey is sent to a customer via email.
Who do you configure a solution to ensure the email includes the case ID for the survey?

A. Create a required field for the case ID that must be entered by a user during the case process prior to sending the email.
B. Call a data transform to copy the case ID from pyWorkPage to the email.
C. Create a process using the Send email step allowing representatives to quickly add the case ID to the email.
D. Use the Insert Property feature of a Send email step to add the case ID when composing the custom message.

Answer: D

Explanation:
The Insert Property feature in the Send email step allows you to include dynamic data, such as the case ID, directly into the email body. This ensures that the case ID is automatically included in the email without requiring manual entry or additional processes. By configuring the Send email step to use the Insert Property feature, you can ensure that the case ID is included in the survey email sent to the customer.

NEW QUESTION # 15
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